I sell stuff on ebay..collectibles, ceramics, beauty items, etc. In the past year, about 5+ of my packages have gone missing..completely VANISHED into thin air. This makes me FURIOUS, because most of the time they are -100 items and my customers are angry and think I am trying to "jip" them, which is not the case. In turn, I have had cases opened on me and received negative feedback, which REALLY hurts my small online store/business.
I print my postage from Paypal and weigh everything PERFECTLY. I mean, it’s just perfect. Nothing crazy in my boxes/packages for them to be suspicious. Also…a few of my customers who HAVE received their items have complained that it was OPENED and then retaped shut. I was SO mad.
I live in New York, the Queens Area, and personally schedule pick ups for my mail, as I have about 5-20 packages, at a time, that need to be sent out. The mail guy comes to get them, personally..so how in the world is this happening??? I am furious. I don’t know how to prove it or WHAT post office I should report, since I’m sure there are about 4 in the area and I have no idea where each package is rerouted after it’s picked up for delivery.
Can someone please help me? This is killing me…utterly destroying my business and costing me SO much money because they stole the item, and I also have to refund them everything…and I lose out on what I paid for postage as well.
Hi, I use Priority Mail with a tracking confirmation number EVERY single time and it has still gone missing. I can click on the tracking number and clearly see that it’s not being updated. Isn’t this as good as insurance? I only wanted to avoid insurance because it is SO darn expensive. But if it helps my packages to NOT go missing, I will start using that. My pick up guy is SO nice and I already voiced this issue to him and he even encouraged me to report the issue because that shouldn’t be happening. Since then, another TWO have gone missing, so I don’t feel like it could be him and that he’s that stupid to steal. He’s the kind of post guy that LOVES his job and does everything by the books.